Strategic Value Streams

Effective Date: 23 Feb 2026

1. Who We Are

Strategic Value Streams is the professional body responsible for publishing the Strategic Value Streams Body of Knowledge and administering certification examinations.

For the purposes of UK data protection law, Strategic Value Streams acts as the data controller.

If you have questions about this notice or how your data is handled, you may contact:

privacy@strategicvaluestreams.com

2. What Personal Data We Collect

We may collect and process the following categories of personal data:

Identity Data

Name, professional title, organisation, job role.

Contact Data

Email address, country of residence.

Account Data

Login credentials, membership status, certification status.

Transaction Data

Subscription and payment records.

Examination Data

Exam registrations, responses, results, and certification history.

Technical Data

IP address, browser type, device information, usage data.

We do not intentionally collect special category personal data.

3. How We Collect Your Data

We collect personal data when you:

• Register for membership
• Access the Body of Knowledge
• Register for or complete an examination
• Subscribe to communications
• Contact us
• Use our website

Certain technical information may be collected automatically through essential cookies or analytics tools.

4. How We Use Your Data

We process personal data to:

• Provide access to membership services
• Administer examinations
• Issue and verify certifications
• Manage renewals and certification validity
• Process payments
• Communicate important service updates
• Maintain professional standards and verification records
• Improve our services and website

We do not sell personal data.

5. Lawful Basis for Processing

We rely on the following lawful bases under UK GDPR:

Contract
Where processing is necessary to provide membership, certification, or examination services.

Legitimate Interests
To maintain professional standards, prevent misuse, and improve services.

Legal Obligation
Where required for financial and regulatory compliance.

Consent
Where you opt in to receive marketing communications.

6. Data Sharing

We may share personal data with carefully selected service providers who process data on our behalf, including:

• Membership platform providers
• Examination delivery platforms
• Digital credential providers
• Payment processors
• Hosting and infrastructure providers
• Analytics providers

All such providers are required to comply with applicable data protection laws.

Where data is transferred outside the UK, appropriate safeguards are implemented.

7. Data Retention

We retain personal data only for as long as necessary to:

• Maintain certification and verification records
• Provide membership services
• Comply with legal obligations

Certification status records may be retained for verification purposes even after membership expires.

8. Your Rights

Under UK data protection law, you have the right to:

• Access your personal data
• Request correction of inaccurate data
• Request erasure where appropriate
• Restrict or object to certain processing
• Request data portability where applicable
• Withdraw consent for marketing communications

To exercise your rights, contact:

privacy@strategicvaluestreams.com

You also have the right to lodge a complaint with the Information Commissioner’s Office at www.ico.org.uk.

9. Security

We implement appropriate technical and organisational measures to safeguard personal data against unauthorised access, alteration, disclosure, or destruction.

10. Cookies

Our website may use essential cookies and limited analytics tools to ensure functionality and improve performance.

You may control cookies through your browser settings.

11. Changes to This Notice

We may update this Privacy Notice periodically. The latest version will always be available on our website.